There’s sort of a paradox I’ve noticed with outdoor lighting systems. For most homeowners, an outdoor lighting system offers tremendous benefits: it improves their quality of life, it makes their home and family safer, it even substantially increases the resale value and curb appeal of their home.
But in spite of all those benefits, I’ve noticed that some homeowners really aren’t quite satisfied with their landscape lighting system. None of our customers have expressed dissatisfaction, I should add with haste. Or if they do, we take care of the issue immediately. We bend over backwards to ensure that each outdoor lighting system we install fully meets the homeowner’s needs and expectations.
But not all lighting installation contractors are so conscientious. In most of these cases, I think, it’s not that the contractor is intentionally installing a system that won’t satisfy the homeowner’s desires, or is totally uncaring. I think that the problem often stems from the failure of the contractor to simply listen to what the homeowner wants. I mean, really listen.
You Have My Ear
The failure to listen to what you want is something that we work really hard at avoiding at TLC Inc. Because when we’re at the design stage of a lighting installation project, there are so many different possibilities, so many different options.
At the beginning of a project, a landscape is like a blank canvass. We want to ‘paint’ that canvass with a portrait that’s exactly what you desire. And the only way for that to happen is for us to listen carefully to what you want.
So if you’re considering installing outdoor lighting at your home, give me a call. Let’s talk about what you want. I’ll listen – I mean really listen. And together, we’ll design a system that’s perfect for you.
Oh, and if you happen to be living with a system that’s less than satisfactory, all is not lost. It’s very possible that we can tweak your system to perfection. All it takes is for you to tell us what you want, and for us to listen.
So give us a call and let’s talk. I’m all ears.